A cashless catering solution or cashless site/campus eliminates the need for cash or card transactions and instead uses just prepayment cards or smart phones to buy goods or services.
Our innovative smartcard facility also gives you the ability to have access control, IT or service entitlements, print and copy control, clocking in, attendance and payments all on one card.
The back office card control software defines card user rights, permitting the allocation of subsidies and discounts to individual users. This software also tracks, records and processes each transaction providing comprehensive management information.
The final part is the integration of all income derived from the card being transferred into the University’s accounting software. This can be broken down by source ie printing income, copying income, vending income etc and seamlessly integrated into a third party accounts package.
This method of cashless payment is particularly good for:
- Universities, colleges and schools
- Holiday Parks
- Employee restaurants
- Leisure centres and gyms
- Anywhere where there is constant repeat business over a long or short period, or where there is a potential safeguarding benefit
Benefits of going cashless:
- Suitable for hospitality & retail
- Multiple money top up options; wall mounted cash unit, POS terminal, back office system, or via a web portal. Physical card reload stations accept coin or notes
- Option to have the customers picture pop up at POS to verify the user
- Full reporting suite including customer statements
- Unlimited numbers of users and groups users can be assigned to
- Card, smart phone or biometric payment options
- Tax shift by customer for VAT
- User security on all databases
- Uses industry standard SQL database
- Real time system
- Cards can also be used as part of an access system or clocking in / attendance system
- Faster transactions reduce queues
- One multi-function card for all facilities or sites
- Modular system that grows with you
- Improves on site security
- Earns income in advance
- Uses industry standard Mifare cards
- Pol integration with GPoS POS
- Interface with vending machines, photocopiers and printers
- Comprehensive reporting suite
- Multiple purses per card
Get in touch to explore this in more detail.
Whether you have a large restaurant with table service or a small café with counter service, you need to be slick in what you do. Customers will have expectations that you need to meet or excel.
You need the right software to help reduce wait times, improve overall customer experience and help you with data and trend reporting.
Fidelity EPoS software is more than just processing payments, you can benefit from our full suite of kitchen and restaurant order management options.
Front of house:
Allergen prompts and recipe visibility
As you are taking a food order, the system can use pop-ups to check on specific allergens, i.e. nuts. This works across till or tablet. Ensure you are doing all you can to protect your customers.
Menu item countdown
Real-time ordering means you will know how many of each dish is left at any moment. Avoid having to return to a customer to let them know something has run out.
Cooking instruction notes
Capture at the point of order if a steak needs to be medium/rare, or the beans need to be in a bowl and not on the plate.
Avoid multiple table visits by taking condiment request at the initial point of order for any staff member to see with the order details.
Food pre-order / takeaway ordering / self-serve
Ideal for takeaway food or fast turnover items. Allow customers to manage their order and payment on a touch screen. Their receipt will have the collection number and collect point details on.
Use tablets to go fully mobile and offer complete table service for food and drink ordering and payment processing.
Programme your order system to use certain items as triggers for upselling pop-ups. For example, ordering a steak could trigger a sauce upsell pop up. Ordering certain items could trigger a meal deal option. Or, ordering a glass of wine could trigger a deal on ordering a bottle of wine.
Kitchen order processing:
Real-time order processing
The moment an order is completed on the system it is sent to the kitchen or barista station for processing.
Kitchen order visibility – printer/screen
The food order for the kitchen, along with any special requirements or notes, can be displayed on screens in the kitchen or printed on a kitchen printer.
Barista order visibility – printer/screen
A screen or printer can also be set up at a barista/drinks station for processing elements of the customer order.
All the activities listed can be reported on to help you make business and process improvements.
See the food and drink choice trends, what is being altered or requested a certain way. When items are being ordered and how often to help with food preparation and ordering.
Report on the times it takes customers to go from ordering to eating, and how long people are spending at the table.
Data that can alter how you organise your business to maximise your return.
Chip & Pin
A robust and secure way of making chip & pin and contactless payments from a card or mobile phone via Verifone. Can work as part of till point or for mobile table payments.
Process mobile payments from a tablet or other smart device and offer a more bespoke service and eliminate the need to queue to pay.
If your customer wants to use multiple payment methods to pay for their single order, or you have multiple people contributing to a total order, this could not be simpler to process.
Our software recalculates the amount owing after each transaction, whether they are cash or card payments.
Take this one step further with our Bill Spitting option…
Make bill splitting super simple for your customers by creating subtotal amounts to pay within a single transaction. Your customer chooses the items they want to pay for from the overall transaction and they are automatically added up ready for payment.
You can easily flip between subtotal amounts and take payments at different times.
Take the headache out of splitting bills for your customers’.
Offer a cashless payment system across your business, site, holiday park or campus with our cashless card system. You could go 100% cashless or offer multi-payment options. Card top-ups can be made online or via an on-site top-up machine.
A popular addition to going cashless is our self-serve checkout.
Offer, accept and process gift card payments from your own business and national gift card schemes with our system.
Arrange a demo or a visit to meet one of our clients using our kitchen management solution. Get in touch.
Via an integration with Mobo2go, we are able to offer a hospitality pre-order and click and collect service within your Fidelity EPoS solution.
Using a smartphone app or via a link on your website, your customers can order food and drinks online for collection, delivery or via table service within your venue.
The app is easy to use and fully customisable. You add in your products, prices and options for click and collect etc and you’re ready to go.
This is a quick to set up service that can help you provide a better service to your customers. It can also help you with your social distancing measures.
Benefits for you:
- Cashless solution with pre-pay or option to pay on collection
- Customer friendly set-up and management
- Bespoke design/layout
- Online Ordering gives you additional sales and marketing opportunities
- Cost efficient and environmentally friendly solution – reduces number of printed menus/brochures etc
- Full order management and time slots for collection
- Real time reporting
- Loyalty integration
- Text message marketing opportunity
- Keep up with hospitality trends
- Social distancing benefits
- Easy to use app
- Loyalty benefits, discounts, vouchers
- Bookable collection time slots
- Reduced queuing time
Get in touch to set up an online demo.