Solution Features
Retail POS
Maximising Productivity
Fidelity’s retail EPoS systems uses industry standard retail touch screen terminals running GPOS linked to our back office reporting and stock software Total Control Premier giving management real time information on how their business is performing.
Our retail EPoS system has many features for increasing turnover including built in customer advertising together with a powerful loyalty system to attract, manage and retain customers.
The system is completely scalable from a single POS terminal on a single site to multiple POS terminals across multiple sites.
-
Rear screen advertising
-
Loyalty cards and marketing
-
On screen staff prompts for upselling
-
Intelligent promotions
-
Gift cards
-
Self-service checkout mode
-
Real time sales and stock reporting
-
Graphical sales analysis
-
Back office has user definable KPI’s and dashboards
-
Automatic stock re-ordering including links to Nisa, Booker & Co-oP
-
Cash-back
-
Credit card authorisation
-
Wave & pay authorisation
-
Links to third party accounting software including Sage, Agresso and Exchequer
-
Wireless stocktaking and re-ordering terminals
-
Unlimited number of products
-
Unlimited methods of payment
-
User definable POS screen layout
-
User definable back office software layout
-
POS control functionality for price changing etc
-
Multiple cash drawers
-
Multiple scanners
-
Scale link
-
Shelf edge label production
-
Comprehensive security
-
Real time communications
-
Facility to set promotions by date & time
-
Facility to trigger promotions by loyalty card
-
Full stock inventory system
-
Messaging system for users of the software

Hospitality POS
Maximising Profitability
Fidelity’s hospitality EPoS systems uses industry standard touch screen terminals running GPOS linked to our back office reporting and stock software Total Control Premier giving management real time information on how their business is performing.
Our EPoS system has many features for increasing turnover including built in customer advertising together with a powerful loyalty system to attract, manage and retain customers.
The system is completely scalable from a single POS terminal on a single site to
multiple POS terminals across multiple sites.
Standard features to Increase Sales
-
Rear screen advertising
-
Loyalty cards and marketing
-
On screen staff prompts for upselling
-
Intelligent promotions
-
Hand held ordering
-
Kitchen monitor link
-
Real time sales and stock reporting
-
Graphical sales analysis
-
Back office has user definable KPI’s and dashboards
-
Automatic stock re-ordering including links to Nisa, Booker & Co-oP
-
Cashless option
-
Credit card authorisation
-
Wave & pay authorisation
-
Links to third party accounting software including Sage, Agresso and Exchequer
-
Unlimited number of products
-
Unlimited methods of payment
-
User definable POS screen layout
-
User definable back office software layout
-
POS control functionality for price changing etc
-
Multiple cash drawers
-
Comprehensive security
-
Real time communications
-
Facility to set promotions by date & time
-
Facility to trigger promotions by loyalty card
-
Full stock inventory system
-
Messaging system for users of the software

Cashless Catering
Making life easier
Fidelity designs and installs cashless catering solutions using traditional cashless cards or cutting edge smart phones with built in loyalty and promotions.
Fidelity’s Cashless Payment solution is a cost effective solution for the education sector or other outlets with a catering function requiring cashless payment. Adding funds is done in real time so for example cash added is available for use at the POS straight away. Free meals are handled effortlessly together with the facility to warn operators for customers with nut allergies or similar.
The PC based POS terminal uses Fidelity’s easy to use GPoS touch screen software. Account balances can be credited on the back office software or through a web portal. The system can handle both cashless and cash payments during the same transaction if required and also copes with the Vat element of staff meals.
Product Features
-
Suitable for Hospitality & Retail
-
Top up by wall mounted revaluer
-
Top up from POS terminal
-
Top up at the back office
-
Top up by web portal
-
Option of customers picture at the POS
-
Full reporting suite
-
Facility to produce statements
-
Unlimited capacity
-
Unlimited customer groups
-
Card, smart phone or biometric at the POS
-
Tax shift by customer for VAT
-
User security on all databases
-
Multi user back office
-
Uses industry standard SQL database
-
Real time system

A.F. Blakemore Integration
We have integrated our EPOS Systems into A.F. Blakemore to allow seamless passing of data to ensure maximum efficiencies for the retail and hospitality operations.
Maintenance of data between A.F Blakemore and Fidelity is automated and the scenarios below are handled.