Using EPoS to beat the queues
As Garden Centres and plant nurseries diversify and expand what they offer to a captive audience of shoppers, browsers and day trippers. It is more important than ever to get the food and drink operation just right to maximise profitability.
With people visiting garden centres to use them as meeting points with friends to have breakfast, lunch, coffee and cake, as business meeting venues, or because they’re having a quick break from shopping. This is now a key component to increase your profitable footfall and keep people coming back more often.
One of the biggest issues facing garden centre restaurants and cafes is queuing and speed to serve.
This is understandable seeing as a large number of centres have bolted on catering elements as demand has grown. Upgrading and revamping as time and budget allows.
If you have a restaurant or café and are looking to regain control of your operation, provide a slicker service and get the biggest return possible; you can benefit from a whole host of technology directly from your EPoS system.
Make your garden centre a food destination in its own right by reducing queuing times, improving service and having a speedy, intelligent checkout process.
Through the best use of technology, you can link up your food ordering, table management kitchen order management and payment processing. All with the end result of improving your customer experience, improving your employee engagement and maximising your profitability.
If it sounds too good to be true, or it sounds too expensive, you are going to be pleasantly surprised.
Thomas Scarrott at Vale Holiday Parks has the system in place and comments that:
“It has vastly reduced customer waiting times and table visits per transaction. We are very pleased with the system.”
To find out how EPoS to beat the queues at your venue, we’d be delighted to set up a demo of the system for you. Get in touch here.
